Getting started
To apply to the National Redress Scheme, you will need to complete an application form.
To apply you need to:
- decide if you prefer to apply online via myGov or in writing by completing a paper based form
- complete all three parts of the application
- confirm your identity.
Redress Support Services are free and independent. They offer emotional and practical supports to help you complete your application for redress. Further information on what you need to assist your application is available in the Application Guidebook.
Step 1. Applying online or by paper
It's your choice how you apply. You can apply online via myGov or in writing, completing a paper based form.
Download the application pack for Redress
You can also get the application form sent to you by calling 1800 737 377 or asking a Redress Support Service for one.
You can create a myGov account at any time if you don’t already have one. Read our information on completing the online application form.
Step 2. Filling in the application form
The Redress Application Guidebook will help you understand the application process, why some questions are asked, and how to access support during the application process. The Guidebook is designed to help you prepare for and complete your application.
- Part 1: This part asks for information about your current details, such as your name, date of birth and contact details.
- Part 2: This part will ask questions about your experience/s of child sexual abuse and how this relates to an institution/s.
- Part 3: This part will ask you about how the experience of sexual abuse has impacted your life.
There is a checklist at the back of the application so you can make sure your application is complete.
We understand this information is sensitive and may be difficult to write about. If you need it, please seek support to fill in Part 2 and 3, or you can call us on 1800 737 377 Mon to Fri 8am to 5pm. We have strict rules to follow on how your data is collected, stored, accessed, and shared with others.
Getting help to apply
Under the National Redress Scheme, you can appoint a redress nominee to help you apply and talk to us about your application.
A redress nominee is a person or an organisation who can act on your behalf when communicating with the National Redress Scheme.
There are two types of redress nominees, an Assistance Nominee or Legal Nominee.
Only an appointed redress legal nominee can apply for redress on your behalf.
If you choose to have a redress nominee, you and your nominee will need to fill in the Redress Nominee Form. Your nominee will also need to confirm their identity with the Scheme before they can be appointed.
Step 3. Confirming your identity
Confirming your identity is one way your privacy and information is protected. Once you have submitted your application, you'll be asked to confirm your identity with us.
