Privacy Policy for the National Redress Scheme

About this Policy

The National Redress Scheme (Scheme) is administered by the Department of Social Services (we, us, our, department) on behalf of the Australian Government. In some aspects of the Scheme, the department is assisted by Services Australia, an executive agency in the Social Services portfolio.

This Privacy Policy applies specifically to our handling of personal information in connection with the Scheme. It outlines the kinds of personal information we collect, why we collect it, and how we handle it to administer the National Redress Scheme for Institutional Child Sexual Abuse Act 2018(Opens in a new tab/window) (National Redress legislation).

In this Privacy Policy:

personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable. It includes information about you such as your name and contact information. 

sensitive information is a subset of personal information. It includes information such as your racial or ethnic origin, political opinions, religious beliefs or affiliations, philosophical beliefs, sexual orientation or practices, criminal record, and health information.

You should read this Privacy Policy if you interact with us in connection with the Scheme or are considering doing so. This includes if you:

  • have applied for redress under the National Redress legislation or are considering applying for redress (in this Privacy Policy you are referred to as an applicant once you have applied for redress)
  • are a nominee for an applicant (nominee)
  • are a representative of, or interact with us on behalf of, an applicant
  • are a representative of an institution that is participating, or considering participating, in the Scheme (institution).

Some personal information collected for the purposes of the Scheme may also be protected information under National Redress legislation. We handle protected information in accordance with National Redress legislation.

Download full versions

The full versions of the National Redress Scheme’s Privacy Policy, Privacy Notice for Applicants and Privacy Notice for Nominees are available for download.

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The Australian Government acknowledges Aboriginal and Torres Strait Islander peoples throughout Australia and their continuing connection to land, water, culture and community. We pay our respects to the Elders both past and present.

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