There are 2 animated videos and 1 case study video for people with disability. These videos are also available in Auslan.

Animated videos

These videos are designed to simply explain the National Redress Scheme.

Case study video - Steven's story

This video features Steven, sharing his story about the National Redress Scheme.

Hearing and speech communication support

If you are d/Deaf, hard of hearing or have a speech communication difficulty you can use the National Relay Service (NRS) to contact the Scheme.

The NRS has specially trained staff called relay officers who act as a ‘relay’ or a bridge between people who are d/Deaf hard of hearing or have speech communication difficulty, and the person or organisation they are calling.

The Access Hub website(Opens in a new tab/window) has instructions for many different relay methods including:

• TTY (Speak and Read, Type and Listen, Type and Read)
• Voice relay
• NRS chat
• Video relay
• NRS captions
• SMS Relay

Visit the Access Hub website(Opens in a new tab/window) to find a relay method that works for you.

Find out more and get in touch

For more information about the Scheme, you can:

• contact a Redress Support Service
• call the Scheme
• go to the About, Applying and Institutions pages of this website.

If you or someone you know need immediate support, please contact:

• Beyond Blue(Opens in a new tab/window): 1300 224 636
• 1800RESPECT(Opens in a new tab/window): 1800 737 732
• MensLine Australia(Opens in a new tab/window): 1300 789 978
• Lifeline(Opens in a new tab/window): 13 11 14
• Suicide Call Back Service(Opens in a new tab/window): 1300 659 467
• 13YARN(Opens in a new tab/window): 139 276
• Full Stop Australia(Opens in a new tab/window): 1800 385 578