I can’t find an institution

If you can’t find the institution you are looking for, we are here to help. You can call us on 1800 737 377 Mon to Fri 8am to 5pm to find out about which institutions are in the Scheme.

Institutions are continually added to the list of participating institutions as more institutions choose to join the Scheme. This includes institutions that have been named in an application and institutions that have not been named and have opted to join the Scheme.  

You can make an application for redress at any time, but your application cannot be assessed until the responsible institution, or institutions, have fully joined the Scheme.

About the different institution statuses

How institutions join the Scheme

A participating institution is an institution that has joined the Scheme.

This means that an institution has completed the necessary steps to join the Scheme, so they can provide redress to people who experienced child sexual abuse in relation to their institution. These participating institutions were either named in an application or voluntarily chose to join the Scheme.

Search for a participating institution

Institutions working with the Scheme to join

These institutions have started the process to join the Scheme but have not yet completed the necessary steps to do so.

Not all institutions that intend to join the Scheme will choose to be listed publicly.  If you would like to know about the status of your institution, please contact us.

It is important to know that not all institutions that intend to join can legally do so. 

Institutions unable to join the Scheme

These institutions would like to join but do not meet the requirements under the National Redress Scheme for Institutional Child Sexual Abuse Act 2018. This includes:

• they have demonstrated they cannot pay redress
• they do not qualify to receive cost of redress assistance from their jurisdiction and Commonwealth governments. This is because the institution is relying on a state or national level organisation or another institution to assist them to join but those institutions will not do so
• the institution no longer exists, and no other institution has agreed to represent it and provide redress on behalf of the institution. 

The Scheme will pursue options to progress support for these institutions to participate in the Scheme.

Institutions that have declined to join the Scheme

These institutions are named in an application for redress and can join but have chosen not to join or have not responded to Scheme’s requests to join. There are consequences for these institutions, which includes:

• being publicly named on the National Redress Scheme website
• being restricted from accessing future Commonwealth Government grant funding, and
• risk losing their charitable status and associated tax concessions and benefits if applicable.

Contact us for more help

If you cannot find an institution, or you need to know more about an institution that is not a part of the Scheme, please call us on 1800 737 377 Mon to Fri 8am to 5pm. If you are overseas, please call +61 3 6222 3455 and press 7 to be transferred to the National Redress Scheme.

If calling outside business hours, you may leave a voicemail, and we'll return your call as soon as we can.