The end of the year can be a difficult time for many people. Please be aware this update contains material that could be confronting or distressing. Sometimes words or images can cause sadness or distress or trigger traumatic memories, particularly for people who have experienced past abuse or childhood trauma.

Support is available to help you if you need it. To find out more, visit the Redress Support Services page on our website.

If you need immediate support, 24-hour telephone assistance is available through:

Please note: The National Redress Scheme’s 1800 737 377 phone number and main Prison line will be closed on Wednesday 25 December 2024, Thursday 26 December 2023 and Wednesday 1 January 2025

Incarcerated applicants will be able to reach out to their prison Social Worker should they require any immediate assistance. 

Institutions declining to participate in the Scheme

After a survivor names an institution in an application, that institution has 6 months from the Scheme’s first formal contact with them to join the Scheme.

The Government has introduced consequences, with the aim at encouraging institutions to join the Scheme.

From 4 December 2024, the following 6 institutions have been added to the list of institution that have not joined:

  • Darwin Cycling Club – Northern Territory
  • Townsville Indoor Sports (Wildcatz Indoor Sports) – Reby Enterprises Pty Ltd - Queensland
  • New Norfolk District Football Club – Tasmania
  • Knox Basketball Incorporated – Victoria
  • Crown Coaches – Victoria
  • Christian Youth Camps – Western Australia

In addition to being named as declining to participate in the Scheme, these institutions are now ineligible to access future Australian Government grant funding until they choose to participate. Affected applicants have been notified, and the Scheme will continue to encourage these institutions to join.

December 2024 communique from the Ministers Board Meeting

The Ministers responsible for the National Redress Scheme for Institutional Child Sexual Abuse (the Scheme) met via video conference on 4 December 2024.

Ministers confirmed their resolute and ongoing commitment to working collaboratively on improving the Scheme for the benefit of survivors. Ministers agreed to form a steering committee of State and Territory officials to progress work in preparation for the eighth anniversary review, and also agreed to amendments to the Direct Personal Response Framework.

The full communique can be read on the Ministers for the Department of Social Services webpage(Opens in a new tab/window). The next Ministers’ Redress Scheme Governance Board meeting is scheduled for mid-2025.

myGovID is now myID

The next time you log into the Australian Government's Digital ID app, you'll notice the new name and look, but how you use it does not change.

With this change there is nothing you need to do, you still have:

  • your same details: you don't need to set up a new myID, your login details (including email address) and identity strength are the same
  • continued use: your app should have automatically updated to myID. If not, you can now manually update it from your App Store or Google Play
  • access to services: you can still use the app to securely access a range of government online services.

Beware of any myGovID and myID scams trying to steal your personal information by asking you to confirm your details or set up a Digital ID. Don't click on any links that ask you to do this - remember, your myID is unique to you and should not be shared.

For the most up-to-date information on myID visit the myID website at https://www.myid.gov.au/(Opens in a new tab/window).

Scheme data 

As at 29 November 2024, there have been 52,684 applications to the Scheme. 

  • 20,454 applicants have had their outcomes advised. Of these 17,313 payments have been made totalling approximately $1.55 billion dollars
  • 2,335 have been withdrawn by the applicant
  • 29,895 applications are yet to receive an outcome. Of which: 
    • 18,887 applications are actionable by the Scheme.
      • 2,817 applications are being validated with the initial contact being made
      • 11,601 applications are in the information gathering stage
      • 3,687 applications are with an IDM for a determination
      • 782 applications are being prepared for delivery of the outcome
    • 4,034 applications are unable to be actioned by the Scheme. Of these:
      • 2,587 are awaiting the applicant to provide additional information
      • 1,447 are undergoing a special assessment for serious criminal conviction/applying from gaol
    • 6,974 applications are on hold.

Participating institutions update

The Minister's Declaration is an official list of all participating institutions. It is updated when a new institution joins the Scheme or the status of a participating institution changes.

As at 3 December 2024, data regarding participating institutions remains the same as included in the September update.

The Declarations are available on the Federal Register of Legislation(Opens in a new tab/window). For the latest information about institutions, visit the Institutions page on our website.

The Australian Government acknowledges Aboriginal and Torres Strait Islander peoples throughout Australia and their continuing connection to land, water, culture and community. We pay our respects to the Elders both past and present.

Keep informed of latest news and updates to the National Redress Scheme

Subscribe (Opens in a new tab/window)