In language translations
In these pages are translated resources including videos, factsheets, a brochure and poster:
- العربية / Arabic(Opens in a new tab/window)
- မြန်မာ / Burmese(Opens in a new tab/window)
- 简体中文 / Chinese - Simplified(Opens in a new tab/window)
- 繁體中文 / Chinese - Traditional(Opens in a new tab/window)
- دری / Dari(Opens in a new tab/window)
- Ελληνικά / Greek(Opens in a new tab/window)
- Italiano / Italian(Opens in a new tab/window)
- தமிழ் / Tamil(Opens in a new tab/window)
- Türkçe / Turkish(Opens in a new tab/window)
- Tiếng Việt / Vietnamese(Opens in a new tab/window)
A printed Flipbook is also available to order(Opens in a new tab/window).
For help in other languages call the Translating and Interpreting Service on 131 450.
Order printed products
You can order products to be sent to you at no cost.
Hardcopy publications are available to order through National Mailing and Marketing by emailing dss@nationalmailing.com.au or calling 1800 050 009 and providing the relevant Product Number and your delivery address.
View the full list of products available to order.
Legal support and financial counselling
For free, confidential legal support and financial counselling you can contact knowmore Legal Service(Opens in a new tab/window) on 1800 605 762.
Hearing and speech communication support
If you are d/Deaf, hard of hearing or have a speech communication difficulty you can use the National Relay Service (NRS) to contact the Scheme.
The NRS has specially trained staff called relay officers who act as a ‘relay’ or a bridge between people who are d/Deaf hard of hearing or have speech communication difficulty, and the person or organisation they are calling.
The Access Hub website(Opens in a new tab/window) has instructions for many different relay methods including:
- TTY (Speak and Read, Type and Listen, Type and Read)
- Voice relay
- NRS chat
- Video relay
- NRS captions
- SMS Relay
Visit the Access Hub website(Opens in a new tab/window) to find a relay method that works for you.