The resources on this page have been designed to support First Nations survivors and applicants understand the National Redress Scheme, and provide links to free, confidential Redress Support Services that are available before, during and after applying.

About the National Redress Scheme

Watch this video in your language(Opens in a new tab/window)

Redress Support Services

Redress Support Services respect culture, know about trauma, and put survivors first. Services are free and can help before, during and after you apply.

They can keep things private and give you emotional support. Redress Support Services can:

  • provide information about the Scheme and answer any questions
  • help filling out the forms
  • help understand what may happen next.

All Redress Support Services provide culturally safe and respectful support. The list of all support services available by State or Territory(Opens in a new tab/window) is available.

There are specialised Redress Support Services for First Nations survivors available across Australia. 

List of First Nations specialised Redress Support Services

For more information, you can:

If you need immediate support, please contact:

First Nations artworks

The resources listed on this page have been developed to be trauma-informed and culturally appropriate. For First Nations Audiences bespoke artworks have been curated in collaboration with artists, to serve as reflections of healing, resilience, and empowerment within First Nations communities.

Emma Hollingsworth

Healing Journey

This national artwork embodies the journey of empowerment and healing, inviting viewers to reflect on their own paths towards growth and community support.

Andrew Tjupurrula Highfold

Desert Creek Bed

Depicting the cyclical nature of renewal and healing in Western Australia, this artwork serves as a reminder of resilience amidst adversity.

Charmaine Pwerle

Awelye

Celebrating Indigenous ceremonies in the Northern Territory, this artwork symbolizes the strength and resilience derived from cultural heritage and connection.

Rosella Namok

Marks in the Sand

Capturing the essence of change and introspection, this artwork for Far North Queensland and the Torres Strait encourages viewers to embrace reflection as part of their healing process.

These artworks have been integrated into resources to be distributed nationwide and to specific regional areas for First Nations communities, including wallet cards, posters and brochures.

Resources available to order or download

National Resources

Resource

Description

How to use

National Redress Scheme First Nations National Discussion Guide

A resource to support frontline services and health professionals to talk about the National Redress Scheme with people who have experienced child sexual abuse while in an institution. The guide includes information about managing and responding appropriately to a client disclosure of institutional child sexual abuse.

Share with staff or members who have contact with clients and patients.

Download discussion guide

National Redress Scheme First Nations fact sheet

A fact sheet about the National Redress Scheme explaining what “redress” and “institution” means.

Print or order hard copies to distribute to clients, patients or staff. Make available at relevant facilities, offices or venues.

Download fact sheet:

Instruction on how to order free hard copies

National Redress Scheme First Nations wallet card (available branded or unbranded)

A discreet information brochure folded into a wallet sized card outlining the National Redress Scheme and support services.

Order hard copies to distribute to clients, patients or staff, or make available at relevant facilities, waiting rooms, offices or venues.

Instruction on how to order free hard copies

National Redess Scheme First Nations poster (available in A3 or A2 sizes)

A poster with information about the National Redress Scheme.

Print or order hard copies to display at relevant facilities, waiting rooms, staff rooms, offices or venues.

Download poster:

Instruction on how to order free hard copies

National Redress Scheme - First Nations social media kit

First Nations national branded social media content, assets and guidance, including:

  • Social tiles
  • Suggested posts
  • Short versions of the eligibility videos that can be shared on social media channels
  • A moderation guide to assist stakeholders with managing social posts and activity.

Use the social content across social media channels to promote the National Redress Scheme.

Download the social media kit (ZIP 11 MB), including post text, images and a suggested moderation guide. You can also download short versions of the eligibility videos to share on your social media channels:

For additional support while issuing this content on social media, please email DSSRedressEngagement@dss.gov.au

National Redress Scheme email updates

 

Monthly email updates about the National Redress Scheme.Subscribe(Opens in a new tab/window) and encourage others to stay updated about the National Redress Scheme.

State and Territory specific resources

Resource

Description

How to use

National Redress Scheme First Nations Resources - Western Australia

A pack of resources with artwork specific to Western Australia providing information about the National Redress Scheme including:

  • Discussion guide
  • An A3 poster
  • A fact sheet
  • A wallet card

Download the National Redress Scheme First Nations Resources – Western Australia pack (ZIP 6.6 MB). 

You can display or distribute these resources to clients, patients or staff, or make available at relevant facilities, waiting rooms, offices or venues.

National Redress Scheme First Nations Resources - Northern Territory

A pack of resources with artwork specific to the Northern Territory providing information about the National Redress Scheme including:

  • Discussion guide
  • An A3 poster
  • A fact sheet
  • A wallet card

Download the National Redress Scheme First Nations Resources – Northern Territory pack (ZIP 3.3 MB). 

You can display or distribute these resources to clients, patients or staff, or make available at relevant facilities, waiting rooms, offices or venues.

National Redress Scheme First Nations Resources - Far North Queensland and the Torres Strait

A pack of resources with artwork specific to Far North Queensland and the Torres Strait providing information about the National Redress Scheme including:

  • Discussion guide
  • An A3 poster
  • A fact sheet
  • A wallet card

Download the National Redress Scheme First Nations Resources - Far North Queensland and the Torres Strait pack (ZIP 2.5 MB).

You can display or distribute these resources to clients, patients or staff, or make available at relevant facilities, waiting rooms, offices or venues.

National Redress Scheme - First Nations state specific social media kits

First Nations state specific branded social media content, assets and guidance for Western Australia, Northern Territory and Far North Queensland and the Torres Strait, including:

  • Social tiles
  • Suggested posts
  • A moderation guide to assist stakeholders with managing social posts and activity.

Use the social content across social media channels to promote the National Redress Scheme.

Download the:

These include post text, images and a suggested moderation guide. For additional support while issuing this content on social media, please email DSSRedressEngagement@dss.gov.au

Videos about the scheme

There are 4 animated and 4 case study videos available for you to share with staff, members, clients and patients when communicating about the National Redress Scheme.

Visit the links below to watch and download the videos and transcripts.

Case study videos

These videos feature First Nations survivors and Redress Support Services across the community, sharing their stories about the National Redress Scheme.

Mark's story

Download the video pack (ZIP 43 MB) including:

  • MP4 file
  • transcript

Robert's story

Download the video pack (ZIP 93 MB) including:

  • MP4 file
  • transcript

 

Martin's story

Download the video pack (ZIP 27 MB) including:

  • MP4 file
  • transcript

 

Derrick's story

Download the video pack (ZIP 35 MB) including:

  • MP4 file
  • transcript

 

Animated videos

These videos are designed to simply explain the National Redress Scheme.

They are available for you to share with staff, members, clients and patients when communicating about the National Redress Scheme.

About the National Redress Scheme

Download the video pack (ZIP 87 MB) including:

  • MP4 file
  • transcript

Eligibility for the National Redress Scheme

Download the video pack (ZIP 78 MB) including:

  • MP4 file
  • transcript

Responses that are available from the National Redress Scheme

Download the video pack (ZIP 79 MB) including:

  • MP4 file
  • transcript

Support available when applying for the National Redress Scheme

Download the video pack (ZIP 73 MB) including:

  • MP4 file
  • transcript

6 First Nations languages

The ‘About the National Redress Scheme’ animation is available to view and share in 6 First Nations languages including:

These animations have been spoken by an approved interpreter from the Aboriginal Interpreter Service.

Find out more and get in touch

For more information about the scheme, you can:

If you or someone you know need immediate support, please contact:

Territories Stolen Generations Redress Scheme

The Territories Stolen Generations Redress Scheme was announced in August 2021 to support Stolen Generations survivors who were removed from their families or communities in the Northern Territory, the Australian Capital Territory or Jervis Bay. Applications are open now until 28 February 2026.

The Territories Stolen Generations Redress Scheme is a financial and wellbeing package that:

  • makes payments in recognition of the harm caused by removal from family or community
  • assists with the healing of this trauma for the Stolen Generations survivors who were removed in the territories
  • help survivors gain access to free support services
  • gives survivors the choice to tell their story.

The Territories Stolen Generations Redress Scheme has established a dedicated team to assist applicants. You can:

Any redress payments that eligible applicants receive through the Territories Stolen Generations Redress Scheme will not impact any payments you may receive from the National Redress Scheme, as the schemes are for two different purposes.

The Australian Government acknowledges Aboriginal and Torres Strait Islander peoples throughout Australia and their continuing connection to land, water, culture and community. We pay our respects to the Elders both past and present.

Keep informed of latest news and updates to the National Redress Scheme

Subscribe (Opens in a new tab/window)